Foam Ideas are completely dedicated to your total satisfaction.

Foam Ideas are amongst the largest wholesale suppliers to have this distribution website, open to both business and home users. By cutting out any middle people, you are ordering directly from us, the supplier. Our international manufactures, specially manufacture our Interlocking Foam Flooring Mats to our very high standards.

MAKING A PURCHASE

Making a purchase could not be easier. Below are a list of ways you can order from FOAM IDEAS.

• ONLINE: Order online, nevigating through our catalogue, and adding your items to a cart.
• EMAIL: Email our team at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , ensuring you specify the product and quantity. A member of our team will then be in touch to process your order over the phone. To speed up your order, please enclose your Names, Number and Delivery Address.
  
• PHONE: Call or leave a message with a member of our team on  07915325585 , we then go ahead to confirm your order and process that for you.
• LOCAL PICKUP: Finally you are always free to commute to any of our depos. We have local reps, that stock some of our products and our main warehouse. Contact the sales team to ensure someone is available to handover your goods. When visiting us on site, a receipt will be issued. Only cash will be accepted on site, however payment can be made in advance online using paypal
  

PRICES

All prices quoted on this web site include VAT and postage & packaging, so you exactly how much you paying. There are no hidden charges, and a full price breakdown is included with all product details.

VAT is charged at the standard rate of 17.5%. All goods dispatched will include documentation to confirm that VAT has been charged.

CREDIT, DEBIT CARDS ONLINE

We accept various forms of payment; these include Cheques, Postal Orders, Credit Cards, Paypal and you can even pick your items from a local outlet..

We accept the following credit and debit cards: VISA, MASTERCARD, SWITCH, DELTA and SOLO. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped.

Goods and Services with appropriate VAT charges are invoiced at the price advertised on this Web Site at time of order. Foam Ideas reserve the right to modify the prices from time to time, and to refuse sale of goods, with full refund, in certain circumstances.

CREDIT CARD SECURITY

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. To our knowledge we know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card transactions will appear on statment containing manufacturers details, i.e ITGS or their website.

SHIPPING AND HANDLING

All orders are sent recorded delivery first class by ROYAL MAIL, PARCEL FORCE, FASTWAY COURIERS ETC

DELIVERY
We aim to despatch your goods next day on clearance of your payment, Credit and Debit Card payments usually take 3-5 days to clear. Delivery is reliant on outside agencies (Post Office, TNT) and Foam Ideas cannot be held liable to any delays incurred once despatch is made. We do delivery to Ireland, Northern Ireland and Europe, however you are required to contact us first as delivery prices are different.

BACK ORDERS

If your item is not in stock, we will back order for you. You will be emailed with the option to cancel your order if you would rather not wait, and there is no obligation to buy. However you can opt to be contacted once we have new stock for your order to be put through.

GUARANTEE

We guarantee your satisfaction. All of our products come with a full 7 day no quibble guarantee unless for hygienic reasons they are of a personal nature and have been used/worn. A refund will be provided within 30 days. We do not refund return postal charges in these cases. All refunds will automatically be credited back to your card.

RETURN POLICY

If your goods arrive faulty or damaged you MUST inform us within 48 hours of receiving your goods. If a fault becomes apparent in the first 30 days after delivery, we will either provide a full refund or dispatch new goods as soon as possible after the faulty goods have been returned to us. Please check with the manufacturer’s documentation to ensure that all the operating instructions have been followed correctly before reporting a faulty item.

If you still need to return the item to us, please inform us by email and include as much of the following information.

You’re Name

Email Address

Invoice Number

Date of Order

Reason for Return

Serial Number of product

We will then provide you with a Returns Merchandise Authorisation number (RMA) The RMA number is valid for 10 days. The RMA number must be attached to the outside of the shipping package. The faulty goods must be returned in their original packaging. Please note refund for any other reasons is subject to goods being unused.

Please be aware that a restocking charge of up-to 15% will apply on all orders. Refunds do not include delivery.

PRIVACY POLICY

Foam Ideas do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item. We do not email customers except in connection with their order. All information is collected lawfully and in accordance with the Data Protection Act 1998.

GENERAL: Foam Ideas reserve the right to decline any order. The policies above are our commitment to you; they do not affect your statutory rights as a consumer. Foam Ideas VAT no 787329969

COPYRIGHT: All web site design, text, graphics, the selection and arrangement thereof, Copyright © Foam Ideas. All Rights Reserved. All trademarks, product names and company names or logos cited are the property of their respective owners.

Thank you for your business, we look forward to serve you soon.